A revised ARB Application is now available that includes Vista Management’s new address in Maitland. If you previously saved the application or are currently working on one, be sure to visit the ARB Application section of this website to make sure that you are emailing, faxing or mailing your application and supporting documents to the right place in case you are using the older form.
Starting Monday, July 15th, security provider Ramco Protective will replace Securitas and provide gate access control and security services within Ventura. Ramco Protective is a single-source security services provider, providing not only trained security officers but also gate access equipment installation, repair and maintenance services.
Also effective Monday, July 15th, GateAccess.net will replace TEKWave. This new system will offer the following features: web access to add guests, App accessibility, and voice call-in. After the transition, Ventura residents will no longer be able to call Access Control to add visitors. The only way to add guests or vendors will be through GateAccess.net or by calling the Admin Office at 407-275-7002.
If you are trying to add guests or a vendor to come on property before July 15th, enter them into TEKWave. Ventura will release more details regarding GateAccess.net soon.
To better expedite maintenance requests, a work order must be submitted through Vista Management. Once received, the work order is expedited to a Board member and/or a representative from Vista Management who will respond accordingly.
Why is a work order important? Work orders are a record of maintenance preformed around the community. If you ask someone directly for maintenance assistance, there is no record of your request. A work order helps the Board organize and follow-through with requests, so you know that your concern has been received.